Get in touch! We’re here to help you.

Get FREE one-to-one support from FAME.

FAME provides free personalized support, no matter where you are in the process. Whether you’re looking to save for higher education, want help developing a plan to pay for higher education, need assistance navigating the financial aid process, or have questions about student loan repayment, we can help!

FREE Virtual One-to-One Education Affordability Coaching

We can help with:

  • Opening a NextGen 529 account
  • Questions about NextGen 529 and/or the Alfond Grant
  • Planning to pay for higher education
  • Researching and find affordable options
  • Navigating the financial aid process
  • Completing the FAFSA
  • Scholarships
  • Comparing financial aid offers
  • Exploring options for paying the bill
  • Information on borrowing education loans

Book your virtual appointment today!

Just have a question or two?

FREE Student Loan Repayment Advice

FAME has partnered with two national experts to provide free federal loan repayment counseling. Learn more

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Sign up to receive texts or emails from FAME, and we’ll send timely tips and helpful guidance on affording higher education, applying for financial aid, filing the FAFSA, and building financial wellness.

Phone

207-623-3263 or 800-228-3734; TTY: 207-626-2717

Option 1: Business Financing Programs and Commercial Loan Insurance

Option 2: NextGen 529 or Alfond Grant

Option 3: Maine Loan or Student Loans

Option 4: Financial Aid or FAFSA Questions

Option 5: All other Education Inquiries

Fax

207-623-0095

Email

Business@FAMEmaine.com: Business-related questions/comments

Education@FAMEmaine.com: Education-related questions/comments

NextGen529@FAMEmaine.com: NextGen-related questions/comments

Address

Mailing: PO Box 949, Augusta, ME 04332-0949

Physical: 5 Community Drive, Augusta, ME 04330

Get Directions

In-person service by appointment only. Contact us at info@FAMEmaine.com to schedule.

Hours of Operation

Monday to Friday, 8 a.m. to 4:30 p.m.

Director of Business

Charlotte Mace 2025 forWeb
Charlotte Mace (she/her)
PH: 207-620-3531
FAX: 207-213-2631

Commercial Loan Officers

Jay Beck (he/him)
PH: 207-620-3553
FAX: 207-213-2653
Kim Getchell, FAME Commercial Loan Officer
Kim Getchell (she/her)
PH: 207-620-3507
FAX: 207-213-2647
Matt Lindquist (he/him)
PH: 207-620-3527
FAX: 207-213-2627

Senior Workout Officer

Karen Kunesh (she/her)
PH: 207-620-3532
FAX: 207-213-2632

Director of Education

Martha Johnston (she/her)
PH: 207-620-3544
FAX: 207-213-2644

Education Affordability Content and Training Manager

Mila Tappan (she/her)
PH: 207-620-3504
FAX: 207-620-2604

Education Affordability and Financial Wellness Manager

Mary Dyer (she/her)
PH: 207-620-3556
FAX: 207-213-2656

Education Affordability and Financial Wellness Counselors

Steve Kautz
Steve Kautz (he/him)
PH: 207-620-3566
FAX: 207-213-2666
Floreka Mananga (she/her)
PH: 207-620-3530
FAX: 207-213-2630
Sydney McLean 2025 forWeb
Sydney McLean (she/her)
PH: 207-620-3535
FAX: 207-213-2635
Karin Parsons, FAME College Savings Counselor
Karin Parsons (she/her)
PH: 207-620-3502
FAX: 207-213-2602
Maire Pelletier, FAME College Savings Counselor
Maire Pelletier (she/her)
PH: 207-620-3508
FAX: 207-213-2608
Nicole Vachon (she/her)
PH: 207-620-3529
FAX: 207-213-2629
Jessica Whittier (she/her)
PH: 207-620-3555
FAX: 207-213-2655

Chief Executive Officer

Carlos Mello, CEO
Carlos Mello (he/him)
PH: 207-620-3514
FAX: 207-620-2614

Governmental Affairs & Communications Manager

William Norbert (he/him)
PH: 207-620-3540
FAX: 207-213-2640

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