Online FAFSA Help: Filling Out the Form

Completing the FAFSA is the first step to be considered for federal, state, and many types of institutional aid. The earlier you file, the more funds you may be eligible to receive!

Go to to complete your FAFSA:

  • Use your (the student) FSA ID to start the FAFSA as this will pre-populate key pieces of information.
  • Submit the FAFSA as soon after October 1 as possible.
  • The 2018–2019 FAFSA requires 2016 income information.
  • The schools you list on your FAFSA will receive your FAFSA information electronically.
  • If available, we strongly recommend you use the IRS Data Retrieval Tool within the FAFSA to transfer 2016 income and tax information to the FAFSA.
    (Please refer to our FAFSA FAQs page for more information on the IRS Data Retrieval Tool.)

In addition to the FAFSA, complete any additional financial aid applications (e.g., the CSS/Financial Aid Profile) that may be required by your school. Check with your school(s) to see what forms are needed.

Need Help Completing Your FAFSA?

Use these online resources:

  • View FAME’s 10-minute video tutorial, “How to Fill Out the 2018–2019 FAFSA.”

 Contact FAME’s Customer Service Team:

  • By phone: Monday-Friday from 8 a.m. to 5 p.m. at 1-800-228-3734
  • By email: – emails will be answered during business hours

Help is also available at

  • FAFSA’s toll-free number is 1-800-4-FED-AID (1-800-433-3243).
  • Look for the help buttons located on each page.
  • Access help and hints in the right-hand column while in the FAFSA.
  • There is a “? Help” button located at the top of each page. Click the button to find a list of searchable questions and to access a FAFSA specialist via live online chat, toll free phone or email.
  • There is also a “Need Help?” button at the bottom of each page that explains how to access help for that page.